Privacy policy

1. Introduction and definition of Monomat:

The right to privacy, and specifically the right to the protection of personal data, is one of Monomat's values, which is included in our Code of Ethics.

Monomat is fully committed to complying with the regulations in force and the General Data Protection Regulation of the European Union and the regulations relating to the protection of personal data in force at all times, this being a priority objective.

The purpose of this policy is to explain how Monomat will treat your personal data that may be collected through the various forms that may be available for this purpose on the website or other channels. Your personal data will be treated by Monomat confidentially and only for the purposes for which you have given your consent, as explained below in this policy.

In general, personal data will be processed jointly by the company that makes up Monomat, which is made up of Materiales de Construcción Monóvar, S.L., belonging to the sector of purchase and sale of construction materials. This company is located at Ctra. Monóvar - Pinoso, km 0,5, 03640 Monóvar (Alicante). Monomat is coordinated from the aforementioned facilities in Monóvar, where the company's systems and services are centralised in order to be managed in a unified way. Therefore, the file where your personal data will be stored will be treated internally as a single database in respect of which you may exercise the rights described below.

2. Purposes of processing

We inform you that the personal data you provide us with will be processed by Monomat, which is made up of Materiales de Construcción Monóvar, S.L., belonging to the sector of purchase and sale of construction materials, with registered office at Ctra. Monóvar - Pinoso, km 0,5, 03640 Monóvar (Alicante).

Your personal data will be treated by Monomat confidentially and for the following purposes:

• Manage, where appropriate, requests for the purchase of Monomat products and services.
• Manage your user subscription to Monomat.
• To send you information about products and services offered by Monomat, if you have authorised us to do so.
• Sending information from third party companies that collaborate with Monomat about events, raffles and promotions exclusively for Monomat users, if you have authorised us to do so.
• Forwarding of the Monomat Newsletter or the Monomat Newsletter, if you have authorised us to do so.
• To process the information in a personalised manner according to the tastes and interests communicated by the user, or that we may deduce from browsing the website or from their reactions to our communications, in the event that they have authorised us to do so.
• To carry out research, surveys and market research, if you have given us permission to do so.
• Register on the Monomat websites.

Deferred Payment:

The user accepts that all his personal data will be transferred in full to Aplazame from the moment the user has initiated the contracting of the deferred payment service offered by Aplazame at the time of choosing the form of payment. This acceptance extends to any third parties that may need to access the files for the proper performance of the contract.

We inform you that on some occasions it may be necessary to process your personal data in order to comply with legal obligations, or in connection with any contractual relationship we may have with you.

In all other cases, where appropriate, we will ask for your consent to process your personal data.

3. Sending commercial communications and segmented communications based on your profile.

If you have given us your consent, we will send or communicate commercial information related to Monomat products and services.

If you have subscribed to the Newsletter, we will periodically send you news and information about Monomat. You can revoke your consent by clicking on the "unsubscribe" link each time the newsletter is sent.

The communications that Monomat may send or communicate to you may be segmented according to your profile, taking into account the tastes and preferences that you have expressed to us, either because they are necessary for the execution of a contract between the data subject and the data controller, or because you have given your explicit consent, or because there is a regulation that authorises it, informing you accordingly in each case.

In this regard, we will send or communicate information to you about products, activities and services personalised for you according to your tastes and preferences.

We inform you that at any time you may revoke your consent to receive commercial communications in each of the communications, by clicking on the "unsubscribe" link, or by communicating your wish to revoke your consent at the following addresses:

(i). E-mail to be sent to the following address [email protected]  

(ii). Postal mail addressed to the Customer Service Department, with the reference, "Personal Data" to the address Ctra. Monóvar - Pinoso, km 0,5, 03640 Monóvar (Alicante).

4. Automated decisions and profiling:

For some services we may process your personal data using automated means. This means that certain decisions are made automatically without human intervention. For example, how to display the preferences you have selected on the website, the privacy notice or the sending of commercial communications, among others.

We may carry out other processing by creating a profile in order to predict your behaviour on the website by showing you products on the home page that may be of interest to you based on the preferences demonstrated by your browsing and information obtained through cookies.

5. Conservation periods

Your data will be kept for the period of time established in the table below, without prejudice to its conservation and maintenance under appropriate blocking for its availability to the Authorities with competence in the different applicable matters.

Treatment	How we determine the length of time we keep your data
Manage, where appropriate, requests for the purchase of Monomat products and services.	We will retain your purchase data for the duration of your purchase and for as long as Monomat is under any obligation of any kind arising from your purchase.
Manage your user subscription to Monomat	We will retain your data for the duration of your subscription, by virtue of the execution of the contract, and, in accordance with the continuing obligations arising therefrom for Monomat.
To send you information about products and services offered by Monomat, if you have authorised us to do so.	We will retain your data for as long as you do not withdraw your consent to the processing.
Sending information from third party companies that collaborate with Monomat about events, raffles and exclusive promotions for Monomat users, if you have authorised us to do so.	We will retain your data for as long as you do not revoke your consent to the processing of your data by third party companies with which Monomat collaborates.
Forwarding of the Monomat Newsletter or the Monomat Newsletter, if you have authorised us to do so.	We will retain your data as long as you do not unsubscribe from receiving it.
To process the information in a personalised manner according to the tastes and interests communicated by the user, or that we may deduce from browsing the website or from their reactions to our communications, in the event that they have authorised us to do so.	We will retain your data for as long as you do not withdraw your consent to the processing.
To carry out research, surveys and market research, if you have given us permission to do so.	We will retain your data for as long as you do not withdraw your consent to the processing.
Respond to queries or requests for information that you have made through any of the channels that Monomat has made available to you.	We will retain your data for the purpose of responding to your query and for as long as there may be an obligation on the part of Monomat in relation to the response we have given you.
Register on the website	We will retain your data until you unsubscribe.

6. Exercising rights and claims before the AEPD

As a consequence of the processing of your personal data by Monomat, the legislation in force grants you a series of rights.

Specifically, you may exercise the following rights:

• Right of access: You have the right to know what personal data we process about you for the purposes we have informed you about.
• Right of rectification: You have the right to rectify any data that is inaccurate or incomplete.
• Right of deletion: You may request that your personal data be deleted from our files.
• Right of objection: You may object to the processing of your data in connection with direct marketing activities. As well as for personal reasons, unless the basis for the processing is legitimate interest.
• Right to restriction of processing: You may request the restriction of processing if you contest its accuracy. In other words, the processing will be restricted if it is unlawful and you have objected to the erasure of your personal data and request instead the restriction of its use. Where the data are not necessary for processing, but you need them for the purpose of formulating or exercising or defending claims.
• Right to data portability: You have the right to request that your personal data be transferred to another data controller, provided that this is technically feasible and falls within the cases where the processing is based on consent, or on a contract with the data controller.

In compliance with the provisions of the Law on Information Society Services and Electronic Commerce (LSSI), you may revoke your consent to receive commercial communications by electronic means at any time.

To revoke the consent given for the processing of their personal data.

You may exercise your rights by contacting the Data Protection Committee by any of the following means, enclosing a copy of your ID card or equivalent identification document:

(i). By e-mail to be sent to the following address [email protected]  

(ii). Postal mail addressed to the address Ctra. Monóvar - Pinoso, km 0,5, 03640 Monóvar (Alicante), with the reference "Data Protection".

Likewise, if you do not wish to exercise a specific right, but you have the need to make a query or suggestion in relation to the processing of your personal data, you may also contact the addresses provided for the exercise of rights.

On the other hand, Monomat informs you that you have the right to file a complaint with the Spanish Data Protection Agency (AEPD), the competent authority for data protection.

7. Confidentiality and Security in data processing

The information received by Monomat by any means will be treated with the utmost reserve and confidentiality.

Likewise, Monomat declares and guarantees that it has established all the technical means at its disposal to avoid the loss, misuse, alteration, unauthorised access and theft of the data provided by users, without prejudice to informing that security measures on the Internet are not impregnable.

8. Social networking

You can join the groups that Monomat has in different social networks. Users who become fans or followers of any of these groups accept the terms of use and privacy policy of the corresponding social network.

International Transfers

In some instances, personal data may be processed outside the European Economic Area (EEA). In these situations Monomat ensures that it will implement all measures and controls to secure and protect the processing of your personal data.

The main measures adopted by Monomat when an international transfer of personal data takes place are the signing of standard contractual clauses approved by the European Commission, binding corporate rules and certifications or codes of conduct approved by the European Commission.

10. Contact Monomat

If you have any queries or concerns about the processing of your personal data please contact us through:

(i). E-mail to be sent to the following address [email protected]  

(ii). Postal mail addressed to the Customer Service Department, with the reference, "Personal Data" to the address Ctra. Monóvar - Pinoso, km 0,5, 03640 Monóvar (Alicante).

11. DPO contact details

Contact details of the Data Protection Committee: [email protected]